If the LAN port light is flashing green, the recorder is receiving power. If your recorder is not powering on, please try the steps below before contacting technical support. NOTE: If you are still experiencing an issue after troubleshooting, please click on Contact Us from your product’s support page to reach our Technical Support Team via Live Chat or Phone. NOTE: Your product Series can be located on the support sticker on your recorder.Ģ. From your product’s support page, scroll down and click on “ Manual.”

IMPORTANT: For more detailed information specific to your model or if you do not see your issue listed below, please see your product’s manual on your Series support page.ġ. Visit and enter your Series into the Search bar. Click from the list below to navigate to that section of this guide for more information.